There are several factors to take into consideration when considering receptionist training. Knowing these points will help you in deciding whether or not this career is right for you.
Qualifications and Experience - These two factors are very important, as the amount of experience will likely influence the type of training required. While you may be hired right away as a receptionist, if you have no experience at all, you could lose out. A good idea would be to check with your current employer as to their hiring procedures and how much experience they have in employing receptionists.
Corporate Board Experience - As part of your preparation for receptionist training, you should contact a few different companies in order to find out what their requirements are. The more you know beforehand, the better, as you can avoid any discrepancies.
Attending Courses - This step is often overlooked, but knowing your past clients and the type of services that they use can be extremely helpful. Being well informed in this area can be crucial, so it is definitely worth taking the time to understand this part of the training process. Before attending any of the training courses available, speak to your current employer and get some further advice.
Future Salary Requirements - Some companies don't require this degree, but others do. Talk to the receptionist training company representative about the salary requirements, as this can greatly affect your final decision.
Phone Calls - When receiving phone calls from potential employers, it's important to understand how they go about interviewing. The best way to learn this is to attend the interviews, but if you cannot attend, recording it is the next best thing.
Sample Test Questions - This is an important step. You should also be sure to write down a detailed description of your accomplishments during the interview process. This information can be found on your resume and also in the samples.
Work History - This is very important, as it will help you through the application process. It is important to explain how you first got hired as a receptionist and how this experience will be helpful. Some companies may view an applicant as a serious candidate if they have been with the company for over five years.
Certification Program - Be sure to go over all of the aspects of this step. Most companies like to see a formal education or certification, so it is important to list this as a part of your preparation.
Research Job Postings - Once you have everything else taken care of, it's time to start looking for work. If you have a degree, there is no reason to leave that behind, as this will only help you through the interview process.
Ask for Recommendations - If you have your own experience, it will help immensely to have the same experience vouched for. You should also research other candidates and compare notes, so that you understand their abilities and shortcomings.
Look For a Resume Writer - If you're unsure how to get started with this process, there are some online courses that can be used to help you prepare for your job search. These can help you in explaining your academic history, your references, and any other information that you feel will help your potential employer in the interview process.
This brief scanned the following sources (title, domain, description):
- Receptionist Training: How to be the Best Receptionist Ever! Steve Stauning (stevestauning.com) -
- Receptionist Training (aisstraining.com.au) - Do your receptionists understand the critical role they play? Our 1 day Receptionist Enhancement course gives your receptionist the practical skills, tools and attitude they need to truly represent your company. Book online - Melbourne & Sydney venues.
- How to become a Receptionist - Salary, Qualifications & Reviews – SEEK (seek.com.au) - Thinking of becoming a Receptionist? Learn more about the role including real reviews and ratings from current Receptionists, common tasks and duties, how much Receptionists earn in your state, the skills current Employers are looking for and common education and career pathways.
- Receptionist (aot.edu.au) - In the three units of study in this short course, you will learn how to deliver a service to customers and communicate in the workplace face to face or electronically.
- 20 Best receptionist training provided jobs (Hiring Now!) (simplyhired.com.au) - 69 receptionist training provided jobs available. See salaries, compare reviews, easily apply and get hired. New receptionist training provided careers are added daily on SimplyHired.com. The low-stress way to find your next receptionist training provided job opportunity is on SimplyHired. There are over 69 receptionist training provided careers waiting for you to apply!
- - TAFE SA (tafesa.edu.au) -
- Receptionist Training Course/Workshop (paramountplus.com.au) - Learn the skills that are vital to any Receptionist. Closing techniques, questioning skills, dealing with difficult customers, scripting, complaint handling and customer service techniques to wow customers. Australia Wide inhouse and workshops in Sydney, Brisbane, Adelaide, Perth, Canberra, Melbourne.
- 403 Forbidden (meditrain.com.au) -
- Medical Receptionist Course & Training (wesleytraining.edu.au) - Australia's leading medical receptionist course. Learn medical receptionist skills and medical terminology to advance your career in health administration. Enrol in our 4 week course today.
- Receptionist (General) (skills.vic.gov.au) -
- Medical Receptionist (skills.vic.gov.au) - How to become a medical receptionist - find courses that will give you the skills you need to find a job in accommodation and food services or health care and social assistance or professional, scientific, technical services or rental, hiring and real estate services.
- Receptionist & Customer Service Training (sj.vic.edu.au) - Reception & Customer Service Workshop. Professional Development for your Receptionist with a focus on customer service & telephone techniques.
- Medical Receptionist Course (medtrain.com.au) - Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible learning and great future opportunities.
- Receptionist Training Assessment (turnkeyreceptionist.com.au) -
- Best Dental Reception Training & Receptionist Courses in Australia (indigoconsulting.com.au) - Indigo Medical Consulting is the human resources consultancy specialises in Dental Receptionist Training in Australia | Contact us online or Call 1300826136.
- Medical Reception Course - AMA Training Services (amatraining.edu.au) -
- Receptionist - Front Line Ambassador (victorianchamber.com.au) - The receptionist
These topics were mentioned multiple times across various sources:
- medical reception
- Medical Receptionist
- Business Administration
- short course
- practice management
- online training
- receptionist training
- core skills
- start date
- training provider
- reception area
- learning environment
- personal skills
- support services
- online learning
- medical practice
- Medical Administration Training
- health administration
- training manual
- general practitioner
- Medical Terminology
- health industry
- training needs
- Employment prospects
- word processing
These are some relevant questions found across sources:
- Who is this receptionist and customer service course suitable for?
- Who are the trainers for your receptionist/customer service course?
- How to become a Receptionist
- Why should I invest in the Customer Service & Receptionist Course for my staff?
- What Duties Does a Dental Receptionist Undertake?
- What does a Receptionist (General) do?
- Why is Special Training Needed to be a Dental Receptionist?
- What Core Skills and Attributes Does a Dental Receptionist Need?
- What can I expect my staff to take away from this customer service & receptionist course?
- Can the content of the Reception and Customer Service Workshop be customised?